Product Questions:
What is targeted nutrient therapy?
Targeted nutrient therapy focuses on specific ingredients and/or nutrients that are administered at a therapeutic level and are known to exert a physiological effect. The Equi-Force Equine Product line only formulates products that are targeted nutrient therapies; we do not take a “shotgun” approach to formulation, where products contain many ingredients but not enough of each to be effective.
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I have questions regarding my horse’s nutrition and diet; do you have anyone I can speak to?
For questions about your horse’s nutrition and diet Dr. Amy Gill is available for consultation.
Product Ordering/Options:
Where else can I find your products?
At this moment the Equi-Force Equine Product line is available through our website and several select dealers. Please contact us to determine if a dealer is available in your area.
I am unable to order product through your online store, how else can I order products?
You can place orders over the phone by calling 859-229-2447. We are available Monday – Friday from 9:00am – 5:00pm.
Are your products available in other sizes besides the ones listed on the website?
Some of our products can be packaged in larger amounts if desired. Please use the contact form or call us at 859-229-2447 to discuss buying product in larger quantities.
Are your products available for dealers or veterinarians?
Yes, veterinarian and dealer pricing is available on all Equi-Force™ Equine Products. Please call 859-967-3307 or Contact Us to receive pricing information.
Payment Questions:
What forms of payment does your online store accept?
Our online store accepts Discover, Visa, and Mastercard.
Do I have to pay sales tax on my order?
Since Equi-Force Equine Products is located in Kentucky, only orders from Kentucky are subject to sales tax.
Shipping Questions:
Are there other shipping carriers besides FedEx available?
At this time we only ship through FedEx. If you have questions regarding bulk or drop shipping options, please use the contact form or call us at 859-229-2447.
Website Questions:
Why do I need my cookies enabled/Why do products in my shopping cart disappear?
Cookies are small files of information that are stored on your computer. By having cookies enabled, they allow the website to personalize your shopping experience and remember what items you place in your shopping cart as you browse the site. If you do not have cookies enabled, items in your shopping cart may disappear. Click here for more information on cookies and how to enable them.
I would like to submit a testimonial about a product(s), how do I do that?
Product testimonial can be submitted online or done via email. To submit a testimonial online, go to the page of the product you wish to review and scroll to the bottom of the page for the product reviews link; you will need an account to submit a review. To submit a testimonial by email simply email your comments to [email protected].